Information We Collect:
a. Personal Information: We may collect personal information that you provide to us, such as your name, contact details, date of birth, address, employment information, financial information, and other data required for account creation or loan applications.
b. Usage Information: We may collect non-personal information about your interactions with our platform, including but not limited to IP address, device information, browser type, referral source, and pages accessed. This information helps us analyze trends, administer the platform, and improve user experience.
How We Use Your Information:
a. Providing Services: We use your personal information to process loan applications, evaluate eligibility, provide customer support, and deliver requested services. We may also use your information to communicate with you about your account, updates, and promotional offers.
b. Analytics and Improvements: We analyze aggregated, non-personal information to improve our platform, develop new features, and optimize user experience. This data may also be used for market research, statistical analysis, and trend monitoring.
c. Legal Compliance: We may use and disclose your information as required by applicable laws, regulations, legal processes, or governmental requests. This includes sharing information to investigate potential fraud, illegal activities, or violations of our terms and conditions.
Data Sharing and Disclosure:
a. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers may have access to your personal information to perform specific tasks on our behalf, but they are obligated to handle your data securely and only for the purposes outlined in our agreements with them.
c. Consent: We may disclose your information to third parties if we have obtained your explicit consent to do so.
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. Please take appropriate measures to protect your personal information and promptly notify us of any security concerns.
a. Access and Update: You have the right to access, update, or delete your personal information. You can manage your account settings or contact us directly to exercise these rights.
b. Communications: You can choose to opt-out of receiving promotional emails or marketing communications by following the unsubscribe instructions included in those messages. However, we may still send you non-promotional communications related to your account or transactions.
Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.